Enterprise NeuroVerify · NeuroDetect · NeuroCall (Beta)
Any face or voice that can move money or grant access can now be generated.
Attackers now clone the executive who approves the payment, the employee who calls the help desk and the candidate who joins on video. Neural Defend checks the face, voice or recording behind the request, so a payment, reset or hire waits for a person when the media is not real.
The problem, in numbers
Police, the FBI and the Justice Department describe the same attack: a trusted face on a remote channel.
- HK$200m
moved in 15 transfers by a finance employee after a video conference in which every other participant was a deepfake built from public video. Arup later confirmed fake voices and images were used against it.
Hong Kong Police via HKFP, 5 Feb 2024 - $3.05bn
in business email compromise losses reported to the FBI for 2025. IC3 counts phone calls and virtual meeting apps as BEC channels. Over $30m of it involved AI.
FBI IC3, 2025 Annual Report - 100+
US companies, many in the Fortune 500, hired North Korean IT workers using stolen and fake identities. One scheme used more than 80 stolen American identities.
US Department of Justice, 30 Jun 2025 - 30%
of enterprises would stop treating face-based identity verification as reliable on its own by 2026 because of deepfakes, Gartner predicted. Injection attacks rose 200% in 2023.
Gartner, 1 Feb 2024
Where deepfakes hit the enterprise
Six requests your staff approve on a face or a voice.
Each one ends with a person doing something irreversible because someone they trust appeared to ask: a transfer, a reset, a hire, a changed bank account, a published response.
The “CFO” on the video call
Treasury and finance teamsAn email asks for a confidential transfer. A video conference follows, with the CFO and colleagues rebuilt from public video. In Hong Kong, police said the fakes were pre-recorded and the employee was the only real person present.
High-value payment approvalNeuroVerifyNeuroDetectCheck the recorded clip or voice before release. Investigate the full recording in NeuroDetect.
The help-desk reset
IT service deskA caller claims to be an employee with a lost phone and asks for a password reset or a new MFA device. CISA and the FBI describe Scattered Spider doing exactly this. A cloned voice removes the last thing that sounded wrong.
Help-desk recovery guideNeuroVerifyNeuroCall (Beta)Score a selfie video or voice sample before the reset. NeuroCall analyses the live call.
The candidate who isn’t
Talent acquisition and HRA real, stolen identity passes the background check. A different face sits behind a face swap on the video interview. The FBI reports North Korean IT workers using AI and face-swapping in interviews to get hired and paid.
Remote hiring controlsNeuroVerifyCheck the interview video and the onboarding selfie. Check again when the laptop ships.
The supplier’s new bank account
Accounts payableA letter on supplier letterhead announces new bank details. The call to confirm reaches the number printed on that letter, where a cloned voice answers. The next genuine invoice is paid to the attacker.
Vendor bank-detail changesNeuroCall (Beta)NeuroDetectAnalyse the confirmation call. Examine the letter or supporting document for edits.
The executive voice note
Executive assistants and chiefs of staffA short voice message on WhatsApp or Signal, in the executive’s voice, asks for a document, a code or a quick payment. The FBI warns that AI-generated voice messages impersonating senior officials have been used since April 2025.
Executive impersonationNeuroVerifyNeuroDetectSend the audio file for a score. Keep the forensic report if it becomes an incident.
The fabricated statement
Communications, legal and securityA video of the CEO announcing a recall, or an audio clip of a director discussing results, circulates before markets open. The NSA, FBI and CISA list brand manipulation through executive deepfakes among the top risks to organisations.
Media investigationNeuroDetectOpen the file in a case workspace and attach the forensic report to the response.
Why your controls pass it
Every control checks the channel or the identity. None checks the face or voice.
The attacker does not break these controls. They route around them, onto the one channel where a familiar face is treated as proof.
Email security
Is this message spoofed or from a lookalike domain?
The request that moves to a video call, a voice note or a phone line. Mail from a real, compromised mailbox.
Recognising the person
Do I know this face and voice?
A deepfake built from public video of exactly that person. In Hong Kong, the employee recognised his colleagues.
Help-desk knowledge checks
Does the caller know the employee ID, manager and start date?
Details already sitting in breaches, org charts and LinkedIn.
MFA
Is the login coming from an enrolled device?
The device the help desk just enrolled for the attacker. Every login after the reset looks legitimate.
Background and ID document checks
Is this identity real and clean?
A real, stolen identity with someone else’s face on the interview call.
Call-back
Does the known person confirm the request?
Little, if the number was on file before the request. Everything, if the number came from the request itself.
NeuroVerify
Is this face or voice real?
One risk score with six signals, including face manipulation and AI generative model analysis, on the clip, selfie or voice sample.
NeuroCall (Beta)
Is the voice on this call synthetic?
A signal during the live call, for the agent or the payment team.
NeuroDetect
Was this recording or document edited or generated?
Region, frame and audio-segment findings with a forensic report for the incident file.
For the product rows, the last column is what the check adds.
One request, four channels
The fraud is spread across channels. The check follows the media.
Email security sees the email. Payment controls see the account. The video and the voice note are what convinced the employee, and they are the pieces NeuroVerify scores before anyone releases the money.
- Email
“Confidential acquisition. Keep this between us until it is announced.”
Your email security - Video call
“CFO” and two colleagues confirm the transfer on camera.
NeuroVerify · recorded clip - Voice note
“Send it today. I’ll sign the paperwork on Monday.”
NeuroVerify · audio file - Payment
New beneficiary account. First payment. Same-day release.
Your payment controls
- 1Face manipulation signals
On the “CFO” in the call recording.
NeuroVerify - 2Synthetic speech signals
Across the voice note.
NeuroVerify - 3Policy exception
New account, secrecy, same-day release.
Your payment rules
Guidance for enterprises
Security agencies already name these workflows.
None of this guidance names a product or makes detection mandatory. It tells you where the attacks land and what to verify.
- NSA, FBI and CISA
Contextualizing Deepfake Threats to Organizations, Sep 2023
Names executive impersonation for financial gain, and impersonation to gain access, including remote job interviews, among the main deepfake risks. Recommends real-time verification, passive detection and protecting the communications of senior officers.
Read it - CISA and FBI
Advisory AA23-320A, Scattered Spider, updated Jul 2025
Documents attackers calling IT help desks to reset passwords and transfer MFA tokens, and posing as IT staff to collect one-time codes.
Read it - FBI
PSA I-012325, North Korean IT workers, Jan 2025
Reports AI and face-swapping in video job interviews. Advises identity verification during interviewing, onboarding and throughout employment, and in-person steps where possible.
Read it - FBI
PSA I-051525, senior official impersonation, May 2025
Warns of AI-generated voice messages impersonating senior officials: a message claiming to come from one should not be assumed authentic.
Read it
Deployment
One API for the help desk and hiring. A workspace for security.
NeuroVerify is called from your reset flow before a password or MFA change. REST, Python, TypeScript, Go and Java.
NeuroVerify on interview video and the onboarding selfie. Native SDKs for Android, iOS and Flutter where candidates capture on a phone.
NeuroVerify on clips and voice notes behind a payment request. NeuroCall (Beta) on confirmation calls, under evaluation.
NeuroDetect as a web app, in your VPC, as a secure container, on-premises or air-gapped.
NeuroVerify takes two lines to integrate and can be live in under 24 hours. ISO/IEC 27001 · 27701 · 42001 · SOC 2 Type II. Sign in · Deployment options · Trust centre
Knowledge centre
Read next, by workflow.
- Evaluation
Top 5 deepfake detection APIs
What to compare before you wire detection into a help desk, hiring or payment flow.
Read article - Threats
Executive impersonation scams
How attackers pick the executive, collect the voice and choose the employee who can move money.
Read article - Workflow guide
Impersonation-resistant help-desk recovery
A reset procedure that still holds when the caller sounds exactly like the employee.
Read article - Workflow guide
Deepfake controls for remote hiring
Where to check the candidate’s face, from first interview to the day the laptop ships.
Read article - Workflow
Vendor bank-detail change verification
Why the call-back number must come from your records, never from the change request.
Read article - Foundations
How to verify a suspected voice-clone call
What an employee can do in the first minute of a call that feels wrong.
Read article - Boards
Deepfake risk guide for executives and boards
The questions a board should ask about payment authority, approvals and executive exposure.
Read article - Integration
Enterprise deepfake detection integration guide
How detection plugs into identity, ticketing and case-management systems you already run.
Read article
Sources
Read the evidence yourself.
Third-party publications. None of them evaluates or endorses Neural Defend.
- Hong Kong Free PressMultinational loses HK$200 million to deepfake video conference scam, Hong Kong police say
5 Feb 2024. Police briefing: 15 transfers; every participant except the employee was a deepfake made from public YouTube footage; the videos were pre-recorded.
- ArupFinancial Statement 2024
Arup says a January 2024 attack used fake voice, signatures and images, and did not affect its networks or financial stability.
- FBI IC32025 Internet Crime Report
BEC losses of $3,046,598,558; over $30m in BEC involving AI; almost $13m in AI-involved employment scams.
- US Department of JusticeCoordinated nationwide actions against North Korean remote IT workers
30 Jun 2025. Searches of 29 suspected laptop farms in 16 states; workers hired by more than 100 US companies.
- FBI IC3PSA I-012325: North Korean IT workers conducting data extortion
23 Jan 2025. AI and face-swapping during video job interviews; identity verification advised throughout employment.
- FBI IC3PSA I-062822: deepfakes and stolen PII in remote-work applications
28 Jun 2022. Voice deepfakes in interviews; lip movement out of step with the audio.
- FBI IC3PSA I-051525: senior US officials impersonated
15 May 2025. Text and AI-generated voice messages impersonating senior officials since April 2025.
- CISA and FBIAdvisory AA23-320A, Scattered Spider
Updated 29 Jul 2025. Help-desk staff talked into resetting passwords and transferring MFA tokens.
- NSA, FBI and CISAContextualizing Deepfake Threats to Organizations
Sep 2023. Executive impersonation, access through remote interviews, and two May 2023 attempts using a fake CEO on WhatsApp and Teams.
- GartnerGartner predicts 30% of enterprises will consider identity verification unreliable in isolation due to deepfakes by 2026
1 Feb 2024. Injection attacks up 200% in 2023; recommends combining presentation attack detection, injection attack detection and image inspection.
Questions
What security, IT and finance leaders ask.
Compare the top 5 deepfake detection APIsThe cost of deepfake fraud for enterprisesCan you stop a deepfake in a live Teams or Zoom meeting?
Not as a live meeting product today. NeuroVerify scores a recorded clip or captured frame, and NeuroDetect examines a full recording in an investigation. For live voice calls, NeuroCall is in Beta. The control that stops a live meeting fraud is a call-back on a number you held before the request arrived.
Where does NeuroVerify sit in a help-desk reset?
Before the password or MFA change. The employee records a short selfie video or voice sample; your reset flow sends it in one API call and reads back one risk score with the signal evidence. Your policy decides whether the reset goes ahead, steps up or goes to a manager. How help-desk impersonation works
Does it replace background checks in hiring?
No. Background checks confirm the identity is real. NeuroVerify checks whether the face and voice on the interview are real. It does not analyse ID documents, so keep your document checks in place. Employee background verification
Will employees and candidates notice the check?
Rarely. NeuroVerify returns eligible image requests in under 200 ms at p95 under defined test conditions, and your rules decide which resets, interviews or payments get checked.
Is NeuroCall ready for production?
NeuroCall is in Beta. Run it on a defined set of calls during an evaluation and decide from the results. NeuroVerify and NeuroDetect are live. About the Beta
Where does our media go?
Your choice: managed cloud, your own VPC, a secure container, on-premises or air-gapped. Neural Defend holds ISO/IEC 27001, 27701 and 42001 certifications and a SOC 2 Type II report. Product data handling
Test it on your own media
Pick the reset, hire or payment you worry about most.
Bring help-desk recordings, interview clips and voice notes, including ones you know were fake. See what NeuroVerify scores, what NeuroDetect finds and where each result would route in your workflow.